Privacy Policy

Slyroh respects your privacy and handles personal data in connection with orders, payments, delivery, and customer support.

Information we collect

• Account details such as name, email, and phone number
• Delivery addresses and order history
• Payment references and transaction status (not full card details where gateways handle payment)
• Support messages, refund requests, and uploaded payment proof for manual transfers

How we use information

• Process orders and payments
• Verify supplier availability and order status
• Arrange shipping and delivery
• Provide customer support and refund handling
• Improve platform security and service quality

Data sharing

Slyroh does not sell your personal data. We may share necessary order and delivery information with payment processors, logistics partners, and suppliers strictly to fulfil your order.

Security

Slyroh uses access controls, encrypted provider credentials, and secure payment integrations. You are responsible for keeping your account credentials confidential.

Retention

We retain order, payment, and support records as needed for legal, accounting, dispute resolution, and service continuity purposes.

Contact

For privacy questions, contact support@slyroh.com.